State Farm® Insurance Agent Lee Towns
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Curtis Hill
July 6, 2026
"While I have been with the Lee Town State Farm Agency for years, the customer service and lack of communication have recently declined. This experience has been very disappointing, and unprofessional. I had to make a switch and I would not recommend services from this agent."
Jon Fowler
June 22, 2026
"No overwhelming, high pitch sales calls. Very satisfactory and informative email correspondence answering all my questions without feeling rushed. Very friendly and professional associate showing me detailed, and easy to understand documents outlining coverage we discussed."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Jacob Hoffman
June 18, 2026
"They are very helpful and straight forward. No confusion. Very happy with my choice."
"Thank you for the amazing review, Jacob! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Chloe Morris
June 17, 2026
"We are new to this statefarm office but they have already by far exceeded the customer quality service of our previous office! Antonio has been great and we are off to an amazing start! I can’t wait to work more with this office."
"We appreciate your review, Chloe. We are so happy that you had such a wonderful experience with State Farm Agent Lee Towns’s Team here in Gainesville ! "
Paula Burger
June 17, 2026
"Lee Towns State Farm office has been my agent for many years. They are dedicated, very professional and genuinely care about their customers. I would recommend this office to everyone."
"Thank you so much for the 5-star rating, Paula! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Justin Shinafelt
June 17, 2026
"Very helpful and responsive when I have questions. Great coverage at a great rate. Would highly recommend"
"Thank you for the 5-star review, Justin! Here on State Farm Agent Lee Towns’s Team, we are proud to serve our community and appreciate your recognition. "
Jerry Sosebee
June 8, 2026
"Showed up at 4:25 signage said open from 9 to 5. They were closed"
"Jerry, thank you for taking the time to leave a review. We are glad that your experience with us here on State Farm Agent Lee Towns’s Team was satisfactory. If there are any specific areas where you feel we can enhance our service, we would appreciate hearing from you. "
james lee
October 3, 2025
"My wife and I are retired and living on fixed incomes so we try to be frugal in how we spend our money in all areas. After experiencing a few years of rate increases with our homeowners insurance, we began to shop other providers. A few companies were offering better rates but there was one that stood out because of their initial excellent customer service. Having been in sales for most of my professional life, I have a special appreciation for company associates who treat their customers well. From the beginning of this process, Antonio Adame with State Farm here in Gainesville demonstrated his outstanding customer service skills in a way that we felt State Farm was the right choice for us. Antonio was; confidently knowledgeable, quick to respond to my questions, and from the beginning made me feel like he was trying to help-me rather than sell-me. After we switched our homeownewrs to State Farm, we plan on going with them with our auto insurance as well. We are happy satisfied State Farm customers because of Antonio Adame's good work with us and we would highly recommend him. Thank you Antonio for all your help.
James Lee"
Airrion Willis
October 2, 2025
"I recently bought a new car and was shopping rates and got a lot of high quotes and just wasn't satisfied. Antonio from Lee Towns Gainesville office stepped in and provided me with excellent customer service and rates that was so much more affordable! He was very knowledgeable and friendly! I plan on doing business with St farm and moving some other policies over to them! Thanks St Farm and shoots out to Antonio and his professionalism!"
Michael Williams
December 5, 2024
"Very helpful Eduardo was very nice and helpful he’s a. Great reason to get insurance through State Farm"
Urs Peter Widmer
October 29, 2024
"Mr. Towns was very polite, helpful, and knowledgeable. He answered all my questions and addressed all my concerns to my complete satisfaction, and provided the insurance policy that I needed."
Trey
October 18, 2024
"Maclean reached out to me while with another company for many years. He followed up with me months later at just the perfect time. I was ready to make a change.
Maclean was not agressive but instead very professional, patient and thorough. I was quite pleased with the outcome.
Thank you Maclean for offering exemplary experience!"
Deidra Lynn Spence (Dee)
October 15, 2024
"Very helpful and friendly people!"
julian minaird
October 13, 2024
"Maclean was patient with me and answered any concerns I had about my policy. Nice gentleman."
Bobby Woody
October 9, 2024
"Eduardo was super responsive and helped us get the best quote. Definitely recommend!"
"Thank you Bobby for trusting us with your insurance needs!"
Tanim Iqbal
March 28, 2024
"Great agent very patient and knowledgeable about the services provided. Will definitely be reaching out more for future business."
"Thank you, Tanim, for your positive feedback! We are delighted to hear that you found our agent patient and knowledgeable. We look forward to assisting you with your future insurance needs. - Lee Towns - State Farm Insurance Agent, Gainesville, GA"
Deanna Cox
March 28, 2024
"Maclean was very helpful and efficient in handling our switch to State Farm. Great competitive pricing."
"Deanna, your feedback is greatly appreciated! I'm pleased to hear that Maclean provided helpful and efficient service! Maclean is such an asset to our team, and we are lucky to have them on our team! Thank you for choosing us for your insurance needs, and please reach our office should you need anything!
- Lee Towns - State Farm Insurance Agent, Gainesville, GA"
WhiteS White (White S)
March 27, 2024
"Lee Towns did a great job on get me the best rate with maximum coverage.
I really appreciate everything he did. He was very patient in answering all my questions."
"Thank you for sharing your positive experience with us! We are delighted to hear that the team was able to provide you with the best rate and maximum coverage while patiently addressing all your questions. - Lee Towns - State Farm Insurance Agent, Gainesville, GA"
nicole guzman
March 21, 2024
"Incredible experience switching over insurance. Very helpful and friendly agent, Maclean, was a pleasure to work with."
"Wow, thank you for the glowing review, Nicole! We are so happy to hear that Maclean provided you with an incredible experience while switching over your insurance. - Lee Towns - State Farm Insurance Agent, Gainesville, GA,"
Josh Hornor
March 21, 2024
"I needed home and auto coverage in a hurry, and Lee delivered big time. Professional, fast (obviously), and thorough work from start to finish. I'd use him again with no hesitation whatsoever. Thanks!"
"It's fantastic to hear about your positive experience with our home and auto coverage services, Josh! Thank you for choosing us, and we look forward to serving you again in the future. - Lee Towns - State Farm Insurance Agent, Gainesville, GA"
Lynne McMurtrie
February 29, 2024
"MacLean was extremely helpful, friendly and professional. He was able to answer all my questions. Thanks, MacLean"
"Thank you, Lynne, for your positive feedback and for acknowledging the excellent assistance from MacLean! We greatly value your support and feedback."
Christian Zuniga
February 29, 2024
"Rosa was extremely helpful and knowledgeable! She helped me save a lot of money on my car insurance!"
"Christian, thank you! Rosa is a fantastic asset to our team, and we’re glad she was able to deliver for your auto insurance policy."
Blake Southerland
February 29, 2024
"Had a great experience working with MacLean. The process was smooth, quick and he saved my family money on our new policy."
"Thank you for the review, Blake! We are glad to hear that MacLean was able to help you with your new insurance policy. Your feedback is important to us and we value the chance to provide you with high-quality coverage."
catherine grice
February 28, 2024
"Maclean is such a bright young man with a strong future ahead of him. Most helpful man in the insurance industry I have ever had the pleasure of meeting with!!"
"Thank you, Catherine! We are fortunate to have hard-working team members, like Maclean, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Isabella Smith
February 28, 2024
"Maclean is wonderful! Thank you for your help and advice!"
"Isabella, thank you! We love seeing reviews like this. Maclean always puts our customers first."